Privacy Policy
Meridian (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, use our automation features, or otherwise interact with our services.
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, company name, billing address, payment details processed through third‑party providers, workspace or project information, and any data you submit through forms, account registration, or customer support.
We also automatically collect certain information when you use Meridian, such as your IP address, device type, browser type, operating system, pages and features used, time spent in the app, referring URLs, and cookie‑related usage data.
How We Use Your Information
We use your information to operate and improve Meridian, provide and personalize the Service, manage subscriptions and payments, send onboarding and service‑related communications, offer customer support, and keep the platform secure and reliable.
We may also use your information to analyze performance, detect and prevent fraud or misuse, enforce our Terms of Use, and comply with legal, tax, and regulatory obligations.
Sharing Your Information
We may share your personal data with trusted third parties that help us run Meridian, including hosting and infrastructure providers, analytics tools, payment processors, email and notification services, and customer support platforms.
These service providers are only allowed to use your information as needed to perform services on our behalf, and we do not sell your personal data to third parties.
Cookies and Tracking
Our website and app may use cookies and similar technologies to improve functionality, keep you signed in, remember preferences, analyze traffic, and support product and marketing efforts.
You can manage or disable cookies through your browser settings, but some parts of Meridian may not function properly if cookies are disabled. Where required by law, we will request your consent before using non‑essential cookies such as analytics or advertising cookies.
Payment Processing
When you start a subscription or make a payment, your payment information is handled securely by third‑party payment processors. We do not store your full card details on our servers, and payment providers are expected to follow applicable security standards such as PCI‑related safeguards.
Data Retention
We retain personal data only for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
For example, billing and subscription records may be kept for tax and accounting purposes, while marketing‑related data is kept until you unsubscribe, change your preferences, or withdraw consent.
Your Rights
Depending on your location, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal data. You may also have the right to data portability and, where applicable, to withdraw consent at any time.
To exercise these rights, you can contact us using the details below. We may need to verify your identity before processing your request.
Children’s Privacy
Meridian is not intended for use by children, and we do not knowingly collect personal information from minors without appropriate authorization where required by law.
Third‑Party Links
Our website or app may contain links or connections to third‑party websites and services. We are not responsible for the privacy practices, content, or security of those external services, and we encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date, and, where appropriate, we may notify you via email or in‑app messages.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Email: support@meridian.com